Moving FAQ

MOVING QUESTIONS
ANSWERED

Everything you want to know before booking your move with The Moving Genie LLC.

Pricing & Quotes

  • Call us at (212) 484-1095 or fill out the quote request form at movinggenie.nyc/contact. We'll ask about your move date, apartment size, floor access, any specialty items, and both addresses. Every quote is free, written, and all-in — no hidden fees.
  • Local Queens moves typically range from $299–$499 for a studio, $450–$799 for a 1-bedroom, $699–$1,199 for a 2-bedroom, and $999–$1,799 for a 3-bedroom. Final pricing depends on floor access, distance, specialty items, and total volume. Call (212) 484-1095 for a detailed, all-in quote.
  • We offer both. Flat-rate pricing is available for most local moves and gives you a firm, binding number upfront. Hourly pricing is available for smaller, more variable jobs. We recommend the best structure for your specific move when you request a quote.
  • No. Our quotes are fully itemized and written — what we quote is what you pay. We disclose all potential add-ons (stairs, specialty items, packing materials) upfront before the job starts. No surprise charges on move day.
  • Stairs are factored into your quote upfront. When you request your estimate, let us know your floor and whether there's elevator access — we price it accurately from the start, not after the truck is loaded.

Booking & Scheduling

  • We recommend booking 3–4 weeks in advance. During peak season (May–September) and end-of-month dates, 4–6 weeks is safer. That said, we do our best to accommodate last-minute moves — call (212) 484-1095 to check availability.
  • Yes. We're available Monday through Friday 8:00am–6:00pm and Saturday 9:00am–5:00pm. We're closed Sundays. Weekend spots — especially Saturdays — book up faster than weekdays, so reserve early.
  • We accept cash, credit card, check, and Zelle. Payment is due at the end of the job. We'll confirm the payment method with you when booking.

Move Day

  • Every Moving Genie quote includes the crew, the truck, standard moving equipment (dollies, straps, moving pads), and the labor to load, transport, and unload. Packing services, specialty item handling, and long carry fees are quoted separately if applicable.
  • Disassemble any large furniture that needs to come apart. Pack all boxes and seal them. Apply for an NYC DOT parking permit for move day if you're in the city (free at nyc.gov/dot — submit 7 days out). Reserve your elevator if required by your building. Have payment ready. And set aside a personal bag with essentials you'll need the first night — phone charger, toiletries, medications — so it doesn't go on the truck.
  • Apply online at nyc.gov/dot for a temporary no-parking permit. Submit at least 7 days before your move date. The permit reserves curb space for your moving truck in front of your building and is free to obtain. We remind all our customers to apply for this at booking — it makes a significant difference on move day.
  • A standard tip for NYC movers is $20–$50 per mover for a local move, depending on difficulty and duration. For long, complex, or physically demanding jobs, $50–$100 per mover is appropriate. Tip in cash directly to each mover at the end of the job — not to the company.
  • We handle your belongings with care on every job — damage is rare. If something is damaged, document it with photos immediately and contact us within 24–48 hours of the move. We carry liability insurance and will work with you to address any legitimate damage claim promptly.

Licensing, Insurance & Trust

  • Yes. The Moving Genie LLC is a fully licensed and insured moving company in New York State — USDOT #4473692, NYSDOT #43443. We are an active LLC incorporated January 28, 2021. We carry general liability insurance and workers' compensation coverage.
  • Yes. We provide Certificates of Insurance (COI) for co-ops, condos, and managed apartment buildings that require them. Let us know your building's specific COI requirements at least 5 business days before your move date so we can prepare the documentation.
  • We use our own trained crew on every job — no subcontractors. Francois Brown, the owner, is personally involved in every move. You get the same reliable team every time, not whoever was available that day through a third-party service.
  • Yes. The Moving Genie LLC was founded by Francois Brown in January 2021 and is personally operated by Francois on every job. We don't use subcontractors — our crew is our crew. That means consistent quality and an owner who is accountable for every move we take on.

Licensed & Insured  |  USDOT #4473692 · NYSDOT #43443  |  Active LLC since January 2021

5.0 Stars on Google — 42 verified customer reviews

Have a building requirement? Call (212) 484-1095 or send us your COI details here.

Services

  • Yes. We offer full packing and unpacking services with all materials included — boxes, tape, padding, and wrapping. Packing can be added to any move or booked as a standalone service. We handle fragile items, specialty pieces, and standard household contents. Ask about packing when requesting your quote.
  • Yes — we offer standalone junk removal and hauling throughout Queens and NYC Metro. We remove furniture, appliances, mattresses, electronics, and general clutter from homes, apartments, and offices. Same-day availability when possible. Junk removal can also be combined with a move on the same day.
  • Yes. We handle specialty items including pianos, antiques, fine art, safes, custom furniture, and oversized pieces. We use professional-grade padding, wrapping, and rigging techniques. Always let us know about specialty items when requesting your quote so we can plan the right crew and equipment.
  • Yes. We handle commercial and office relocations throughout Queens and NYC Metro — office furniture, IT equipment, retail inventory, and restaurant equipment. We work around your business hours to minimize downtime. Call (212) 484-1095 for a free commercial moving estimate.

Service Areas & Long Distance

  • We serve all of Queens (including Astoria, Long Island City, Flushing, Jackson Heights, Sunnyside, Forest Hills, Jamaica, Bayside, and all other neighborhoods), Manhasset, Great Neck, Nassau County, Manhattan, Brooklyn, the Bronx, and the full Tri-State Area (NY, NJ, CT). We also handle long distance moves to anywhere in the continental United States.
  • Yes — we regularly move customers to and from Manhattan, Brooklyn, and the Bronx. While our primary base and focus is Queens and Nassau County, we serve all five boroughs and the full NYC Metro area. Call (212) 484-1095 to confirm service to your specific location.
  • Yes. The Moving Genie LLC handles interstate and long distance moves from Queens and the NYC Metro area to destinations across the continental US — including Florida, the Carolinas, Texas, and beyond. Long distance moves are priced by weight and mileage. Call (212) 484-1095 for a free long distance estimate.
Still Curious?

STILL HAVE A QUESTION?

If you didn't find the answer above, call or text Francois directly at (212) 484-1095 — we're available Monday through Friday 8am–6pm and Saturday 9am–5pm. You can also send us a message here and we'll respond promptly.

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(212) 484-1095

Mon–Fri 8am–6pm · Sat 9am–5pm · 83 E Shore Rd, Manhasset, NY 11030