People ask me all the time what a moving day actually looks like from our side, so here's a real one — a 3-bedroom house move from Manhasset to a new place in Nassau County, with Will, Adrian, and James on the crew.
By Francois Brown, Owner — The Moving Genie LLC
7:00 AM — Truck check and route
Before we even leave the lot, the truck gets checked — straps, dollies, blankets, pads. We check traffic and parking on both ends of the route, especially if either address has street parking constraints.
8:00 AM — Arrival and walkthrough
First thing on-site is a walkthrough with the client — not to re-quote, but to confirm nothing's changed since the estimate and to flag anything unusual (a piece of furniture that needs disassembly, a rug that needs extra padding). This is where James usually takes point since he's got the sharpest eye for what needs special handling.
8:30 AM — Loading begins
Will and Adrian start on the heaviest furniture first — this is the room-by-room-in-reverse approach we always use (see our truck-packing guide), loading heaviest and largest items first against the truck wall. Boxes go in by weight, fragile items last.
11:00 AM — Mid-move check-in
On longer moves, we do a quick check-in with the client — confirming the drive time to the new place and flagging anything we're seeing that might affect the unload (stairs, an elevator, parking).
12:30 PM — Drive and arrival at new address
We do the same walkthrough process on arrival — confirming with the client where things should go, room by room, before anything comes off the truck. This step is what prevents the "wrong room" problem that makes unpacking harder later.
1:00 PM — Unloading
Same order in reverse — furniture placed first per the client's direction, then boxes brought in and placed by room. Our residential moving crew keeps everything organized so unpacking is easier for the client.
3:30 PM — Final walkthrough and sign-off
Before we leave, we walk the truck to confirm it's empty, walk the new place with the client to confirm everything's accounted for, and handle any last adjustments — moving a dresser six inches, adjusting a bed frame. We don't consider the job done until the client's confirmed it is.
What people don't expect
The amount of communication involved. A good move isn't just lifting heavy things — it's constant small check-ins so nothing gets placed wrong, damaged, or missed. That's the part that doesn't show up in a quote, but it's the part that actually makes a move go well. If you're planning a move around Nassau County or Manhasset, this is the level of care you should expect.
Frequently Asked Questions
Most local moves in Queens or Nassau County run 5–8 hours for a 2–3 bedroom home, depending on stairs, distance to the truck, and total volume of items.
Yes — our crew does a walkthrough at both the pickup and drop-off locations to confirm details with the client before loading or unloading begins.
If we notice something that affects the original quote (extra items, additional stairs), we communicate it to the client immediately, before proceeding — no surprise charges after the fact.